This policy explains how we, The Modern Garden Company Limited of Millers 3, Southmill Road, Bishop’s Stortford, Hertfordshire CM23 3DH, use your personal information which you provide to us when using our website, www.moderngarden.co.uk. We take our responsibilities for managing your personal data seriously.
What information we collect about you?
We collect personal information from you when register with us and order goods. Your personal data is collected and stored by us in a secure and safe manner.
We collect information when you complete any customer survey.
Website usage information may also be collected automatically using cookies.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use the following cookies on our site:
Site Specific (Functional) Cookies - The site also uses session and user ID cookies to enable us to provide a better service to you. This enables the website to record whether you are logged in and whether you have placed something in the shopping basket.
Social Media Cookies – We may use various social media sites including www.facebook.com , www.youtube.com and www.twitter.com . Social media cookies permit members of various Social Media websites the ability to like, share and bookmark various pages within www.moderngarden.co.uk. You can find out how to block these cookies for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org .
How will we use the information we collect from you?
We may use your information to manage your account and to send you our newsletter and details of offers or alerts. We may communicate with you via email. We may use your information to answer your enquiries or otherwise communicate with you. We may share your personal data with third parties where this is necessary to provide the services to you.
From time to time we may run competitions or undertake surveys and in doing so we may request that you provide certain information such as your contact details. This is on a voluntary basis and you may choose not to participate and not to provide the information.
In processing your order we may send your information to credit reference and fraud prevention agencies.
We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.
Access to your information
You have a right to request a copy of the information we hold on you at any time. Please email us if you would like to receive a copy of this information [email protected]. There may be a small charge for processing this request.
Last updated May 2018.