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Privacy Policy

This policy explains how we, The Modern Garden Company Limited of Millers 3, Southmill Road, Bishop’s Stortford, Hertfordshire CM23 3DH, use your personal information which you provide to us when using our website, www.moderngarden.co.uk. We take our responsibilities for managing your personal data seriously.

Please read this Privacy Policy carefully. If you use our website or register with us to purchase goods which are described in the Terms and Conditions you will be regarded as having read and accepted this Privacy Policy. Please do not use this website or order goods from us if you do not accept this Privacy Policy.

What information we collect about you?

We collect personal information from you when register with us and order goods. Your personal data is collected and stored by us in a secure and safe manner.

We collect information when you complete any customer survey.

Website usage information may also be collected automatically using cookies.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use the following cookies on our site:

Google Analytics - The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. Google's privacy policy is available to read at http://www.google.com/policies/privacy/ .

Site Specific (Functional) Cookies - The site also uses session and user ID cookies to enable us to provide a better service to you. This enables the website to record whether you are logged in and whether you have placed something in the shopping basket.

Social Media Cookies – We may use various social media sites including www.facebook.com , www.youtube.com and www.twitter.com .  Social media cookies permit members of various Social Media websites the ability to like, share and bookmark various pages within www.moderngarden.co.uk. You can find out how to block these cookies for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org .

How will we use the information we collect from you?                              

We may use your information to manage your account and to send you our newsletter and details of offers or alerts. We may communicate with you via email. We may use your information to answer your enquiries or otherwise communicate with you. We may share your personal data with third parties where this is necessary to provide the services to you.

From time to time we may run competitions or undertake surveys and in doing so we may request that you provide certain information such as your contact details. This is on a voluntary basis and you may choose not to participate and not to provide the information.

We store the data on servers located within the United States and when you agree to this Privacy Policy you agree to the transfer of your data to servers located in the United States. The providers that we use comply with the EU-U.S. Privacy Shield Framework for the collection, use and storage of personal information from customers located within the European Union. If you do not want your data to be transferred to the United States then please do not register your details with us.

In processing your order we may send your information to credit reference and fraud prevention agencies.

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.

We may transfer, sell or assign any of the information described in this privacy policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

Access to your information

You have a right to request a copy of the information we hold on you at any time. Please email us if you would like to receive a copy of this information [email protected]. There may be a small charge for processing this request.

Other Websites

Our website may have links to other websites. This Privacy Policy only applies to this website. You should therefore read the privacy policies of the other websites when you are using those sites.

Updates

This Privacy Policy is reviewed by us on a regular basis and may be updated from time to time. Please ensure that you are familiar with these changes.

Last updated April 2017. 

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